Useful info

FAQ

Village opening dates

01 January 2023 - 31 December 2023

Reception opening hours and check-in and check-out times

The reception is open every day 24 hours a day.

Check-in: from 15:00 onwards
Check-out: by 10.00

It is not possible to stay in the village after checking out. It is potentially possible to ask the village reception if you can stay in the facilities by paying the daily entrance fee for visitors.

If you plan to check out later, payment will be required the evening before departure. If arriving outside of the opening hours, the security staff will be there for check-in.


Online Check-in

The Online Check-in service is active! It will allow you to speed up your entry into the structure and start your holiday immediately! To check in online before your arrival, follow the guided procedure at this link. You will receive a Check-in confirmation. Give it to our reception staff with an identity document!

If Online Check-in is not possible, registration will take place at the facility. So valid identity documents are required for each person. Please show your identity card at check-in, and if you're a non-EU citizen then please show your passport. Photos or copies of documents will not be accepted. Documents are required for minors too.

If you are travelling with your pet, please let us know at the time of booking and bring the relevant documents and vaccination certificates with you.


Tourist tax

The city tax is € 0,20 per person, per night, up to 5 nights to be paid upon your arrival.

The city tax is:
LOW SEASON (from January 1st to January 31st) € 0,10 per person, per night.

HIGH SEASON (from February 1st to December 31st) € 0,20 per person, per night. €0.10 between the ages of 10 and 16.

Who are exempt from payment?
• Guests under 10 years
• Persons who assist patients in public or private hospitals;
• Patients doing hospital care;
• The handicapped with certificate;


Reception services

You can contact the reception for the following services:

  • Check-in and check-out
  • Tourist information
  • Purchase of public transport tickets
  • Shuttle Bus tickets
  • Luggage storage
  • Lagoon Tour purchase


Rental supplements

At the reception you can rent
• set of towels and - € 4.00
• set of bed linen - € 5.00
• baby cot - free (on request and availability)



Water park opening dates

Open from May to September
From morning to evening

(Dates and times may vary depending on weather conditions)

The swimming pool is for the exclusive use of guests.


Transfers

Shuttle service to and from the airports, available 24 hours, by booking the service in advance at our reception. It is possible to book the service by sending an email to [email protected].

Shuttle service to and from the city center can be purchased at the reception


How to get to Venice

To get to Venice centre (Piazzale Roma) from hu Venezia camping in town you can take our shuttle:
• 10:00 outward - 18:00 return
• € 7.00 per person round trip
• Free for children under 2, € 5.00 for children under 6
• Reservations at the reception.

If you book a minimum stay of two nights directly on our site, the shuttle is FREE! More info here

In high season, the campsite provides a shuttle service with several trips to Venice with a stop at "Tronchetto Marittima"

• € 2.50 each way, non-refundable ticket
• Departure and return times to be agreed
• Free for children under 2, € 5.00 for children under 6
• Small / medium sized dogs are allowed only with muzzle
• Tickets can be purchased only at the reception

Shuttle timetables
• From hu Venice camping in town:
09:00, 10:10, 10:45, 11:20, 12:00, 14:00, 16:00, 18:00, 19:00, 21:00, 22:00
• From Tronchetto Marittima:
11:40, 12:30, 14:30, 16:30, 18:30, 19:30, 21:30, 22:30

Or you can take the bus line 6 from Via Pietro Paleocapa.
To come back, simply take line 6 from Piazzale Roma.


Quiet hours

The campsite has quiet hours between 23:00 and 08:00.


Pet friendly

Four-legged friends are allowed in all accommodations.

If pets are brought to the accommodation, an additional €25 payment is required at all accommodations for end-of-stay cleaning.


WI-FI

Guaranteed coverage in the common areas.


ATM

An ATM is available at the campsite Reception.


Laundry

A laundry room is available: €5.00 for the washing machine and €4.50 for the dryer.


Separated waste collection

At hu Venezia camping in town, respect for the environment and surrounding nature is of paramount importance. Help us too by separating your rubbish during your stay. The bins are in the collection areas shown on the map.


Parking

The inside of the campsite can only be accessed by car. During the high season there is a parking area for coaches.


Facilities for the disabled

For people with motor disabilities, approved public toilets and common areas without architectural barriers are provided.


Breakfast

Add the Breakfast service to your stay in presale or at check-in. Breakfast will be served in the restaurant from 07:30 to 11:00.

Continental breakfast:

€8.00 per person per day

€5.50 per person per day for children aged 2-11

Note that:

• The cold continental buffet breakfast includes hard-boiled eggs, cold cuts, cheeses, rolls, butter, jams, chocolate, yoghurt, cereals, fruit juices, biscuits, croissants, milk and hot drinks.

• Any food intolerances must be specified in the notes


Activities

You can contact the Infopoint for the following services:

• Tour reservations
• Tourist information
• Purchase of public transport tickets
• Shuttle Bus tickets


Restaurants opening hours

• Ciao Bella restaurant
Open all the year
For breakfast and dinner

• Bar Ciao Bella
Open all the year
From morning to evening

• Pool bar
Open from May to September
For lunch and aperitif


Market opening hours

Open from September to June
In the morning and in the afternoon
Closed on Wednesdays

Open from July to August
In the morning and in the afternoon


Accommodation cleaning

Initial cleaning is included in the price.

Change of sheets and towels is free for stays of 7 nights or more.

If animals are present, an extra final cleaning fee of 25 euros is mandatory.


Info & reservations

+39 041 920312
[email protected]


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